Commission for Complaints for
Telecom-television Services (CCTS)
CCTS is an independent agency whose mandate is to
resolve complaints of consumers about their telecom
and TV services and complaints of small business
customers about their telecom services, free of
charge. If you have a complaint about your telephone,
wireless, internet or TV service, you must first try
to resolve it directly with your service provider. If
you have done so and have been unable to reach a
satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website
at www.ccts-cprst.ca
or call toll-free at
1-888-221-1687.